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Privacy Policy

Last Updated: 26 November 2025

Kaptain Energy (“we,” “our,” or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or communications.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you provide voluntarily through forms, emails, or inquiries, including:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Service interest or project details

  • Uploaded files (e.g., RFQs, documents)

1.2 Technical Information

Automatically collected when you visit our website:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and time spent

  • Cookies and tracking technologies

1.3 Service-Related Information

If you engage with our services, we may collect:

  • Contract details

  • Project information

  • Operational or technical data shared for service delivery

 

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support

  • Process service requests or project discussions

  • Prepare proposals and respond to RFQs

  • Improve our website and service offerings

  • Communicate updates, announcements, or marketing materials (only with your consent)

  • Maintain security and prevent unauthorized access

  • Comply with legal and regulatory requirements

 

3. Legal Basis for Processing

We process your data based on:

  • Your consent

  • Performance of a contract

  • Legitimate business interests (service improvement, marketing, fraud prevention)

  • Compliance with legal obligations

 

4. How We Share Your Information

We do not sell your personal information.
We may share information with:

  • Authorized employees and internal teams

  • Third-party service providers (IT support, email tools, hosting providers)

  • Business partners involved in project execution

  • Regulatory authorities where legally required

  • Contractors or suppliers when necessary for service delivery

All third parties are required to protect your information.

 

5. Data Protection & Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from:

  • Loss

  • Misuse

  • Unauthorized access

  • Disclosure

  • Alteration

However, no data transmission over the internet is 100% secure.

 

6. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve site performance

  • Analyze traffic and user behavior

  • Personalize your browsing experience

You can adjust your browser settings to block or delete cookies.

 

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

 

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Restrict processing

  • Withdraw consent

  • Request data portability

 

 

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites. Please review their policies before submitting information.

 

10. International Data Transfers

If your data is transferred outside your country, we ensure appropriate safeguards are in place in line with applicable data protection laws.

 

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.